Contact Details
If you need to get in touch please email us and we will reply immediately
For customer care, returns and feedback: care@lucafaloni.com
For job applications: talent@lucafaloni.com
For PR enquires: press@lucafaloni.com
Free Shipping
Shipping is always FREE in Italy, UK, US, Germany and Sweden, and it is FREE WORLDWIDE on orders above $200 / €180 / £150.
We use DHL to ensure a fast, tracked and safe service. Delivery time:
- Next day in the UK (same day delivery available)
- 1-2 days for Europe
- 1-2 days for US
- 2-3 days for Rest of the World
Free Returns
You can return your items for a full refund or exchange within 30 days, the process is EXTREMELY EASY AND FREE WORLDWIDE on all orders.
When you send an email to care@lucafaloni.com we will help you organise a DHL pick up at your office or home. In case of exchanges we will cover the cost of shipping the item back to you. You can also make a return or exchange in store.
